Europcar in Finland

At Europcar, we strive to exceed your expectations through teamwork and seamless service. We aim to provide the best car rental options, safe solutions, and travel comfort tailored for the northern conditions of our country. We create memories that leave a smile on your face. We enable flexible and secure access to every destination. By keeping our promises and innovating for sustainable mobility, we offer simple solutions to everyday transportation challenges.

In Finland, we serve customers in over 30 locations with a team of 190 car rental professionals. Our operations are supported by the extensive global Europcar network, with locations in 130 countries. Europcar Finland’s story began in 1967 as Interrent Oy. In 2019, Europcar Mobility Group acquired Interrent, which had been operating as the Europcar licensee. We take care of our customers throughout their journey, around the clock.

Our competitive advantage in the Finnish market is the best and highest-quality fleet in the industry. We manage our vehicle fleet entirely in Finland, ensuring a consistent and high-quality service experience nationwide. We go above and beyond to guarantee our customers the safest possible journey. We only offer rental vehicles that have received a **** or ***** EURO NCAP safety rating. Our fleet's average age is approximately 7 months, ensuring that our customers drive the latest vehicles equipped with the most advanced safety technology.

Our staff is highly skilled, well-trained, and motivated. We regularly monitor customer satisfaction and employee engagement. Our NPS score has been the highest in Europe throughout our measurement history. Based on these results, we continuously refine our operations to be more customer-centric, ensuring we focus on the areas that require improvement while validating that our chosen development direction is the right one.

Our management and employees are committed to integrating customer safety, workplace safety, and information security into the core of our quality and operations. We recognize the environmental impact of our business and actively take it into account. We have established environmental goals and implemented an environmental program to achieve them. We are an ISO 14001-certified car rental company.

We embrace change We keep our promises while ensuring the needs of our customers and the environment are met.

We act with respect Every customer and colleague deserves a meaningful and respectful interaction.

We are happy to help and take responsibility We support our customers with open communication, active assistance, and attentive service.

We move as one – supporting each other. Great service is achieved through strong teamwork, fostering a sense of security for both our colleagues and customers.