Privilege Free Weekends Terms and Conditions

We recommend that you read our Terms and Conditions for online bookings, as well as the General Rental Terms, as you will be required to confirm that you have read and understood them before your reservation can be confirmed. If this is your first time renting a car with Europcar, we recommend reading our Vehicle Rental Guide and other associated links for more detailed information. If your intention is to rent at a new destination for you, please review the specific conditions for that country. Following these recommendations will help you to:
  • Understand what you can expect from us;
  • Get the necessary information to organize your rental and trip;
  • Understand what we need from you to complete your reservation successfully.
Specific Terms
The free Privilege Weekend (hereinafter "Privilege Weekend") is a 2 (two) to 3 (three) day rental, including the night of Saturday, which Europcar offers to Privilege cardholders once a year, every year.
This rental is subject to the general terms and conditions of Europcar applicable in the country and at the time of the rental, in addition to the following specific terms:
ARTICLE 1. Reservation Process To benefit from the free weekend rental, the Privilege cardholder must book their rental:
  • No earlier than fifteen (15) months before the local pickup time;
  • No later than 2 (two) hours before the local pickup time.
The Privilege cardholder may only reserve the “Privilege Weekend” online through an access link (URL) they receive by email. This access will be valid for a period of 12 (twelve) months from the date Europcar sends this communication to the customer.
The "Privilege Weekend" is valid for the dates and location selected by the cardholder at the time of booking and specified in the e-voucher (hereinafter "the voucher"). It is personal and non-transferable and confirms the rental details.
At the time of vehicle pickup, the Privilege cardholder must present:
  • The voucher;
  • A valid credit card;
  • A valid driver’s license, issued at least one year prior (or more, depending on the rental country and vehicle category) before the rental start date.
ARTICLE 2. Duration The voucher is valid for a rental of 2 (two) to 3 (three) days, including the night of Saturday. The Privilege cardholder can extend the rental duration at the time of vehicle pickup or during the rental period. Such an extension will always be subject to vehicle availability and the general rate in effect at the time and country of rental, excluding any Corporate or promotional rates.
A delay in returning the vehicle will be subject to Europcar's general rental terms and the specific rental conditions applicable at the time and in the rental country.
ARTICLE 3. Applicable Vehicle Category The voucher entitles the cardholder to a Compact vehicle category (CDMR, CDMD, except CRMR) subject to availability at the time of booking. Specific vehicle preferences will be subject to availability at the time of rental. A vehicle of a higher category than the one specified in the voucher will be possible with an additional charge to be paid directly at the rental office. The additional charge will be calculated based on the general rate in effect in the country and day of rental, excluding any Corporate or Promotional rates.
ARTICLE 4. Applicable Rates The voucher includes: unlimited mileage, civil liability insurance, collision damage waiver (CDW), theft coverage (THW), VAT, airport & train station service charges. When applicable, it also includes the charge for using winter tires.
For CDW and THW, the excess will be displayed at the time of booking and will indicate the maximum amount of money that will be charged in case of vehicle damage or theft. This excess can be waived in some countries by purchasing additional protection at the time of rental.
Any options and/or additional services not expressly mentioned above or in the voucher are not included in the "Privilege Weekend". However, these options or additional services may be purchased by the cardholder at the time of vehicle pickup.
The voucher will not be accepted with Corporate or Promotional Rates.
ARTICLE 5. Deposit In accordance with Europcar’s general rental terms, at the time of vehicle pickup, the Privilege cardholder will be required to present a valid printed and signed credit card as coverage for fuel and any additional days that may be locally reserved. Charges to the credit card, if applicable, will only be made at the time of vehicle return after the proper check-in.
ARTICLE 6. Modification / Cancellation Notwithstanding the provisions set out above, the voucher cannot be modified or canceled. No refund will be issued to the Privilege cardholder if they decide to end the rental before the scheduled return date, or if they fail to show up to pick up their vehicle.
ARTICLE 7. Change of the "Privilege Weekend" Specific Terms These Specific Terms may be modified at Europcar's discretion. The voucher will be subject to the Specific Terms in effect at the time of rental.
ARTICLE 8. Claims and Notifications All claims and notifications related to the "Privilege Weekend" should be sent to: online_support.es@europcar.com
ARTICLE 9. Evidence The Privilege cardholder agrees that all information generated by Europcar’s information system may be used as evidence in relation to the "Privilege Weekend".